#jihen

1 messages · Page 1 of 1 (latest)

haughty root
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@plush plank what's your question?

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(hmunoz is in a different timezone and won't be around for a while , I can try to help)

plush plank
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ok thank you

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I have this error

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and he tell me that i can't do it with a test key

haughty root
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can you paste the acct_xxx ID you're using in that command?

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and yes, you can't set payout details on certain types of accounts

plush plank
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acct_1I1zkpBKtUUskw5A

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why I can't ?

haughty root
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thanks

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that looks like your account right?

plush plank
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yes

haughty root
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you just use your dashboard to change your own settings, not the API.

plush plank
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how can I change settings?

haughty root
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that page I linked.

plush plank
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where can I find this

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for me i wan't to block the receive of money for 14 days

haughty root
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yeah I don't think it's an option there

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why do you want to delay us sending you your money by 14 days exactly?

plush plank
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Ihave an e-commerce plateform where there is sellers who add their product and client how buy these products. in this case I want that the seller receive his money after 14 days to make a period of time to the client to test the product and claim a return if needed

void relic
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Ah, so it does sound like you're trying to use this for a Connect integration, is that right? If so, have you created a test connected account to use for testing these flows?

plush plank
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yes it is the case

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yes I have a test connected account

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@void relic can you help me please?

void relic
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The account ID that you linked earlier, is that the ID of your platform account or your connected account?

plush plank
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huum how can I know that

void relic
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Based on what I'm seeing on our end, it looks like it's the platform account. Earlier you said that you created a test connected account, do you have the ID for that account?

plush plank
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a test connected account it means test mode?

void relic
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Alright, lets take a step back

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Earlier you mentioned that you have an ecommerce platform that sounds like it is going to serve as a marketplace.

plush plank
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yes!

void relic
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You have clients listing products, and customers buying them.

plush plank
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yes that's it

void relic
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This sounds like an ideal scenario for our Connect solution. In this approach you will have an account that serves as the Platform account. Then each of your clients would have their own Stripe account that you'd interact with.

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Is this something you're already working with?

plush plank
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yes

void relic
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Great

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So do you have two accounts currently?

plush plank
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no it's only one account

void relic
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Alright, so if you want to test Connect processes and flows, the first thing you're going to want to do is create a connected account. Do you know what type of Connect accounts you're planning to use? Express, Standard, or Custom?

plush plank
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I'm using prestashop and stripe connect module I don't know exactly what type of connect account

void relic
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Looking at your account I see several connected accounts on it, and they all appear to be Standard accounts.

plush plank
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ok

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so how can I configure what I want ?

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what is the difference between express, standard and custom connect ouccounts?

void relic
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That's discussed here, but it also may not matter as it sounds you're using an extension/plug-in. Do you have a link to the PrestaShop extension that you're using?

plush plank
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that means the module that i use?

void relic
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I believe so, I'm not entirely certain the verbiage that PrestaShop uses.

plush plank
void relic
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Thank you for that. Unfortunately we're not sure what the inner-workings of that module look like, and therefore won't be able to give solid guidance on how to you use it to achieve your needs. The support flows listed in the 'Technical support' tab are likely a better place to get assistance with it.

You can try to circumvent the module by making your own API calls, but these could impact the performance of the module if you move an object into an undesired state. Circling back to your original post, you'd need to provide the connected accounts ID in that cURL call rather than your platform's account ID. You can find your connected accounts in your dashboard:
https://dashboard.stripe.com/test/connect/accounts/overview
You may be able to get these IDs from the module as well, but you'd need to speak with the module's support team to determine how.

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It might, but you wouldn't use your Account ID in that first line.

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I deleted that message as it contained a secret key. It is just your test key but I'd still recommend rolling it and be more cautious about not posting secret keys in the future.

plush plank
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ok thank you
But I must use the ID of my clients ?

void relic
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Yes, you would use the Account ID of the connected account.