masculiknitty-connect-recipient

[blazing horizon]

no, recipient are for Custom/Express

[faint lantern]

Okay thank you. Can I switch a standard account to a custom account?

[blazing horizon]

no, you'd create a new account

[faint lantern]

What about standard to express?

It seems really counterintuitive to force users to onboard twice

[blazing horizon]

I mean you're not really supposed to switch account types in the middle

usually you decide this upfront based on your business model, so there's no migration paths between account types

[faint lantern]

I see. So standard accounts are limited to payouts within the US

This is a major setback

[blazing horizon]

You can have Standard accounts in many countries, not just the US. But you can't just use them to receive funds, you have to create charges on their behalf. This is covered in details here https://stripe.com/docs/connect/accounts

[faint lantern]

The issue with charges on their behalf is it sends them the customer information and we cannot allow that

I’ve spoken with support about this and there is no way to stop our client information from appearing on the seller dashboard when charging to them directly

It’s a privacy issue

Thank you by the way for your time and help

[blazing horizon]

Okay so that does mean there's no way you can use Standard accounts at all

you have to use Custom or Express

[faint lantern]

I’ve been using payouts to send sellers their cut without providing client information. However it seems impossible for cross border payouts. I may need to just do cross border payouts with PayPal

I can’t afford to have all my cross border users sign up for new accounts

[blazing horizon]

You're unlikely to have hundreds of connected accounts and just realizing that though

Unfortunately the only solution is to create new Express accounts for them

[faint lantern]

That’s a bummer

Would I have to ask all of my users to change to express, or can I choose to only re-onboard international users