amer-bearat-payout-creation | Stripe Developers | Page 1

abstract rover Nov 5, 2021, 8:21 PM

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abstract rover Nov 5, 2021, 8:39 PM

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hey there, do you have a request ID I can look at?

harsh hare Nov 5, 2021, 8:41 PM

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sure

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req_NYAEXZ3Fh8dUKl

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@abstract rover i spoke with stripe support on chat and they told me this below is this correct?

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so anything less than $1 dollar add 2 zeros in front and multiply by 100 then anything equal or greater than $1 dollar just multiply by 100

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for the amount

abstract rover Nov 5, 2021, 8:50 PM

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The amount is in cents (for USD) so what you're sending here is 90 cents, yes

harsh hare Nov 5, 2021, 8:50 PM

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yes

abstract rover Nov 5, 2021, 8:51 PM

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why are you including the bank_account source type?

harsh hare Nov 5, 2021, 8:51 PM

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they told me cause less than $dollar i should of sent this 0090

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ahh not sure

abstract rover Nov 5, 2021, 8:51 PM

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the balance you have is the cards balance, so you can omit that parameter

harsh hare Nov 5, 2021, 8:52 PM

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so dont include the source type

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how about the amount format is 90 or 0090 for $.90 ?

abstract rover Nov 5, 2021, 8:53 PM

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just 90 is fine

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its an integer of cents

harsh hare Nov 5, 2021, 8:54 PM

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yes

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doing this in ruby (amount * 100).to_i

polar valve Nov 5, 2021, 8:55 PM

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@harsh hare call https://stripe.com/docs/api/balance/balance_retrieve and look at the response. What balance do you have? In which source_type?

harsh hare Nov 5, 2021, 8:56 PM

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$6.36 im trying to send $.90 from our strip balance to connect account @polar valve

polar valve Nov 5, 2021, 8:57 PM

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you just wrote words as a human though

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the response is JSON and way more complete with a lot more specific info

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do you even have a bank_account balance? Those are specific to ACH Debit payments

harsh hare Nov 5, 2021, 9:01 PM

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im sorry, we have Connected account that has balance of $6.40 and we want to do payout of $.90 to the same connected account user

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@polar valve

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payout = Stripe::Payout.create(
{ amount: res_transc_amt, currency: 'usd', source_type: 'bank_account' },
{ stripe_account: connected_acc }
)

polar valve Nov 5, 2021, 9:02 PM

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I understand the question, but you are not understanding my answer right now

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Please actively make the call I mentioned to look at that connected account's exact and detailed balance

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Does that account have a balance related to ACH Debit payments?

harsh hare Nov 5, 2021, 9:03 PM

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let me check sorry

polar valve Nov 5, 2021, 9:04 PM

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all good, I'm just helping you debug this. You are likely misunderstanding the balance API and how it works

polar valve Nov 5, 2021, 10:00 PM

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@harsh hare any progress?

harsh hare Nov 5, 2021, 10:16 PM

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{
"object": "balance",
"available": [
{
"amount": 640,
"currency": "usd",
"source_types": {
"card": 640
}
}
],
"instant_available": [
{
"amount": 640,
"currency": "usd",
"source_types": {
"card": 640
}
}
],
"livemode": true,
"pending": [
{
"amount": 0,
"currency": "usd",
"source_types": {
"card": 0
}
}
]
}

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@polar valve @abstract rover

polar valve Nov 5, 2021, 10:18 PM

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see you have no balance for bank_account so it doesn't make sense to pass source_type: 'bank_account' in your code/call at all

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remove that and the Payout creation will work

harsh hare Nov 5, 2021, 10:19 PM

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cool thank you let me try

polar valve Nov 5, 2021, 10:20 PM

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sure thing!

harsh hare Nov 5, 2021, 10:40 PM

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@polar valve now we are getting this "(Status 403) The provided key 'sk_test_X2******************PN0y' does not have access to account 'acct_1JildERPfwWv6mbS' (or that account does not exist). Application access may have been revoked."

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we are not using sk_test_X2 any where

polar valve Nov 5, 2021, 10:40 PM

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you must be to get that error though

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I need more explicit and specific details to help you

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also you have separate accounts acting as platforms, that API key is from a different account, not the one that acct_1JildERPfwWv6mbS is connected to

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harsh hare Nov 5, 2021, 11:40 PM

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Thank you @polar valve

polar valve Nov 5, 2021, 11:41 PM

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@harsh hare are you unblocked?

harsh hare Nov 5, 2021, 11:41 PM

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its working. You were right @polar valve

#amer-bearat-payout-creation