#supe-card-payments

1 messages · Page 1 of 1 (latest)

rocky spruce
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hello @lapis elm! could you clarify what you expect to see when you login to the Express account Dashboard?
And also provide the account id of the Express account which you're looking at? it'd look like acct_123

lapis elm
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acct_1Jrt89RP95h5iS0d

rocky spruce
lapis elm
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Thank you for the reply. I was expecting to see in-person payments enabled. But it is not enabled

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I also created this location id for the express account. I logged into the express account dashboard to see the location and add a terminal, but it is not enabled. Location id: tml_EYFMyQ3E8Hr5ON

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Also it says, Only account administrators can enable this feature. when I hover on Enable button under Terminal

rocky spruce
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hmmmm, i don't think you need to enable it there, out of curiosity are you having trouble proceeding with the other steps?

lapis elm
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Yes. I cannot see the locations on stripe I added. I do not have a place to add reader from the dashboard.

rocky spruce
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give me a while, to try it on my own account, will get back to you in a bit

rocky spruce
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alright, so i don't know if it was ever possible to do it via the Dashboard that way - you'd need to write in to Stripe Support to check on this. Based off the documentation though, you would want to do it via the API using the Stripe-Account header - https://stripe.com/docs/terminal/features/connect

i've tried creating a terminal location on an Express account using the API and that works fine for me

lapis elm
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Thank you for your help. I will try that