billymeetssloth - Checkout | Stripe Developers | Page 1

hallow tiger Nov 3, 2021, 9:42 PM

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Hello! What did the error message say?

small lily Nov 3, 2021, 9:43 PM

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Screen_Shot_2021-11-03_at_2.43.48_PM.png

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Screen_Shot_2021-11-03_at_2.44.13_PM.png

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Per what he told me, he clicked it once, got an error, then clicked it again and it worked

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So this is why i see back to back payments that are only a minute off

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Failed weird payment: pi_3JrnnPISszN5RTl11k83bpOb
Second successful payment: pi_3JroIIISszN5RTl11QkVral4

hallow tiger Nov 3, 2021, 9:47 PM

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Taking a look, hang on...

small lily Nov 3, 2021, 9:47 PM

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Thanks @hallow tiger , i am in no rush 🙂

hallow tiger Nov 3, 2021, 9:51 PM

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These Payment Intents belong to two separate Checkout Sessions, both created by your Node code.

Here's the first: https://dashboard.stripe.com/logs/req_1Gmu382Y27tXdz
Here's the second: https://dashboard.stripe.com/logs/req_0tQhwZ1zjCnLvQ

So the "double charge" is a result of this customer going through the Checkout process twice for two different Checkout Sessions.

For the first Checkout Session it looks like they entered payment details, attempted the payment, it was declined, then they entered new payment details, attempted the payment again, and it succeeded. Then there was a totally separate Checkout Session in addition to that which was also successful, leading to one decline and two payments.

small lily Nov 3, 2021, 9:52 PM

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Man, thank you SOOOooo much.

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So definitely user error here

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I wonder if he had them open in separate tabs?

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oh well, i cant stop people from being dummies

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@hallow tiger huge relief to know its not some deep bug on our part

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super appreciate the help

#billymeetssloth - Checkout