#Shammah Chancellor - Connect

1 messages · Page 1 of 1 (latest)

foggy wyvern
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Hello! Yep, if you reverse a Transfer you can create a new Transfer to put the money back.

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For your second question I'm not sure what you mean, can you expand on what behavior you're seeing that's unexpected?

wary grotto
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I'm confused about what the transfer object is in that case

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Well, the docs say I need to do manual transfer reversals often. However, stripe also seems to do transfer reversals on NSFs for example.

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I am having a hard time tracking with subaccount balance transactions link to which platform account balance transactions in terms of the customer-centric ones. I'm trying to account for fees associated with payments due to refunds and disputes

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I am using stripe connect for an unusual use case and trying to categorize payments in subaccounts and ensure that all refunds have caused the appropriate reversals etc.

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Ideally I have a balance_transaction on the platform account to (or from) the customer that links to each subaccount transfer or transfer reversal. (NOT the balance_transaction on the platform account for the transfer) Does that make sense?

foggy wyvern
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Transfer objects represent money moving from your platform account to a connected account. A Transfer Reversal reverses the flow of funds and takes money back from the connected account.

wary grotto
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I understand that

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And they generate balance_transactions on the sub account that go into payouts

foggy wyvern
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They should generate Balance Transactions on both your platform and on the connected account involved, yep.

wary grotto
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Yes, they do.

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But every transfer/reversal should also be associated (for my purposes) a charge, refund, dispute, etc. And those have balance transactions on the platform account.

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I am trying to figure out how I can best associate those things for reporting purposes on my end.