#adamreisnz-expire-incomplete-subs

1 messages · Page 1 of 1 (latest)

deep basalt
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@tardy tangle in that case you likely want to switch to collection_method: 'send_invoice'

tardy tangle
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Well, I did that, updated via the dashboard, but the subscription remains on incomplete.

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Also, we don't want to do that for all new subscriptions. If a customer attempts to pay by card that is fine. We just need a way to get a subscription out of this state.

deep basalt
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yeah I don't think there's a solution for this today unfortunately.

tardy tangle
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I would like the subscription to start, and stay, as active, even if the first payment fails. Is there a way to do that with this parameter?

deep basalt
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There is not a solution for this today

tardy tangle
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Ok can you then just explain the difference between these four options, as it's not clear to me from reading the docs.

allow_incomplete
error_if_incomplete
pending_if_incomplete
default_incomplete

deep basalt
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honestly you only should use default_incomplete and ignore everything else. None of those will fit what you're asking, that's just not something we support today I'm sorry

tardy tangle
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Ok, I believe I have asked about this already a few years ago, is there any way this can be implemented in the future? It seems like a massive oversight, and it creates a lot of overhead and problems for us if a subscription ends up being incomplete.

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There are all those settings for what to do when invoice payment fails, including "leave subscription as is", why can't this also be applied to the first invoice?

deep basalt
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Candidly: I don't think we'd build this

tardy tangle
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Why not?

deep basalt
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Because I can't imagine this being a priority any time soon compared to everything we're building. Could it be useful, sure, but unlikely to happen

tardy tangle
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Ok thanks

deep basalt
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I do agree it'd be helpful so I'll flag myself too but it won't be tied to your account so reporting yourself will help

tardy tangle
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Ok