#thoughtspeed7-issuing

1 messages · Page 1 of 1 (latest)

sleek sundial
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I believe Issuing balance has to come from your bank account - not from your other balances that you would receive by accepting payment from a user. Let me double check on this though

soft jasper
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I dont think thats true

sleek sundial
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You're right - my apologies! I missed the sentence in our documentation that talks about this

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I believe you can only transfer funds from your Stripe balance if they are available (not pending), so you wouldn't be able to immediately transfer them toyour issuing balance

soft jasper
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How long from pending to available (Stripe balance)

sleek sundial
soft jasper
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This talks about bank payouts

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We want to move Stripe balance to Issuing balance

sleek sundial
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Yes, but the availability guidance still applies - these timelines specify at what speed the funds from your Stripe balance become available (either to be paid out, or to be transfered to your issuing balance)