marnix-connect | Stripe Developers | Page 1

ornate spade Oct 28, 2021, 10:18 AM

#

@deft loom I think it should be an option, but it's probably localised to a local term which might be the confusion. What do you see exactly and do you have an acct_xxx Express account where you are seeing this?

deft loom Oct 28, 2021, 10:21 AM

#

@ornate spade Thank you for helping me. The options that are displayed to the user are (translated to English): sole proprietorship, company, non-profit

#

This behaviour is the same for all Express accounts, so I'm not sure if sharing an express account id helps

ornate spade Oct 28, 2021, 10:23 AM

#

yeah I assume 'sole proprietorship' is individual

deft loom Oct 28, 2021, 10:24 AM

#

But a sole proprietorship must be registered. I.e. it is a legal entity

#

So that's the issue

ornate spade Oct 28, 2021, 10:24 AM

#

a fast way to check would be to pick that and finish the onboarding and then check what busines_type on the Account object is

deft loom Oct 28, 2021, 10:25 AM

#

can I see the business_type on the Stripe dashboard?

ornate spade Oct 28, 2021, 10:25 AM

#

it's easiest to see in the API but I think you can yes.

deft loom Oct 28, 2021, 10:25 AM

#

on the console it says n.v.t

ornate spade Oct 28, 2021, 10:26 AM

#

what's the account ID you're looking at?

deft loom Oct 28, 2021, 10:26 AM

#

acct_1JpT5dRBAZHdt3vR

#

oh n.v.t. refers to the non existence of a business url I think

#

Were you able to see on your end what the business_type is?

ornate spade Oct 28, 2021, 10:28 AM

#

oh actually I forgot you can't see buisiness_type on Express since it counts as PII

deft loom Oct 28, 2021, 10:28 AM

#

ahhh

ornate spade Oct 28, 2021, 10:28 AM

#

but yes this is busness_type:individual

deft loom Oct 28, 2021, 10:28 AM

#

ahhh....

#

So even when someone creates an account using that option, Express still asks for a company url?

#

Is that expected behavior?

#

Because it is really confuing for our cusotmers

ornate spade Oct 28, 2021, 10:30 AM

#

yes it's common feedback

#

you don't actually need a URL

#

a product description works(the UI in the onboarding is a bit confusing but you can enter one instead of a URL), and I think you can prefill it as the platform

#

basically it wants https://stripe.com/docs/api/accounts/create#create_account-business_profile-product_description

deft loom Oct 28, 2021, 10:32 AM

#

ah so I could just prefil the url of our website and then it should skip that step?

#

The information url and hte product description both appear to be listed as optional in the API docs. Is there any way to just not show that step on Express?

ornate spade Oct 28, 2021, 10:34 AM

#

#

yeah if you set that field when creating the account then the user doesn't have to enter the information

ornate spade Oct 28, 2021, 10:36 AM

#

deft loom The information url and hte product description both appear to be listed as opti...

they're "optional" at an API level but they are required as part of the KYC to activate the account, so something has to be provided, either a description or a URL, for business reasons , but you can pass that information when creating the account if you don't want the user to have to provide it

deft loom Oct 28, 2021, 10:36 AM

#

gotcha

#

Ok I will provide that then

#

Is there a way for me to request a change of the dutch translation for the word individual?

ornate spade Oct 28, 2021, 10:38 AM

#

you can write to https://support.stripe.com/email . Curious what you'd change it to, but yeah, I have heard this feedback a few times before about how we localise the legal terms

deft loom Oct 28, 2021, 10:39 AM

#

ok thanks. Yeah I will send an email. The current translation of individual actually means sole proprietorship, which is not an individual

#marnix-connect