#lucie-thrivecard-payments
1 messages · Page 1 of 1 (latest)
hello, is the entire integration built by Thrivecart in this case? or did you write code to build the integration too?
No i didn't write code, I tried to link thrivecart with stripe and it is ok payment are made, but everytime stripe adds VAT i have no idea why
yeah you have to talk to Thrivecart in that case
Each price already includes VAT so I don't need it to be made twice
they built the integration, they control what is done with the payments
Stripe only creates what Thrivecart asks it to in this case
I'm quite sure the problem do not come from Thrivecart as the price on thrivecart and the invoice is correct
Only the amount that is debited on the account is wrong and it comes from stripe
sure but ultimately their code is doing something right and they control it
so maybe they are passing additional parameters apart from what htey're displaying to you in their console
I can't say
but you would have to start there
and if not, then head to Stripe Support at https://support.stripe.com/contact and share with them a Charge or PaymentIntent ID and tell them what you expected and what is being created and they'll be able to help you
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.