#tiffanyatschedulicity-apple-pay

1 messages · Page 1 of 1 (latest)

junior knot
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@weak lagoon hello again! Did you find all the relevant information we asked about the past few days?

weak lagoon
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Hello to you! I did. So I was able to get past the domain registration error by using the live key and the account Id. I'm using terminal to register the domain for the connected account. But I'm still getting a null..

junior knot
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We'll still need a lot more specific details unfortunately. We still don't know your account, nor do we have an example id to look at, you use Stripe Connect too so it's unclear what you do/did

weak lagoon
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I do not use paymentIntent currently

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do you need my company id or one of the accounts id's we work w/

junior knot
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Do you have dashboard access? We've asked for concrete ids for multiple days now but each time you said all you had was the call to PaymentRequest init and nothing else

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did you work out access to the Dashboard with your boss?

weak lagoon
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No I do not have dashboard access still.

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I asked what kind of ids you need

junior knot
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Same as the other day: usually you create a token id the tok_123 and then we can go from there, but you seem stuck at the apple_pay: null step and I don't really grasp why

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I'm really sorry we're trying to help you but it's all public and you have an advanced setup on VPN and extremely limited access to any tool. As a developer using Stripe having access to the Dashboard is quite invaluable and without it it's really hard to make any kind of progress

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At this point, can you DM me the account id you're making calls on?

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Can you also share your current exact code (without API keys)

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@weak lagoon ^

weak lagoon
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I'm looking to see if I can find one

junior knot
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you must have the account id since you had to pass it when you registered the Apple Pay domain since you told my colleague yesterday you used Connect

weak lagoon
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I have an account id for one of the buisnesses we work process the transaction for.. is that what you need?

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it doesnt start with tok_

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or I have a publishable key

junior knot
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we're trying to avoid asking for account ids publicly but since we're completely stuck I am trying to help

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can you DM me the account id?

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not here, in DM

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And I really think this should go to support, we haven't been able to help you make real progress because of the limited information you have access to. Getting someone with Dashboard access to take over and talk to our support team would yield way faster results. We want to help but it's been almost impossible becuase of the current set up you have unfortunately

weak lagoon
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ok I will go that route

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Thank you!

junior knot
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Let's try one last time

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you don't have dashboard access so you also can't contact support yourself 😦