mv-debit-connected-accounts | Stripe Developers | Page 1

fleet remnant Oct 27, 2021, 1:14 PM

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Hi 👋 are the connected accounts either Express or Custom accounts?

hollow vale Oct 27, 2021, 1:16 PM

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Hi

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they're Express

fleet remnant Oct 27, 2021, 1:17 PM

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Awesome, we do have debiting functionality that may be what you're looking for. You can read more about it here:
https://stripe.com/docs/connect/account-debits

hollow vale Oct 27, 2021, 1:24 PM

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great, thank you!

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that works but where on the dashboard can we see that the charge has been made to the connect account?

fleet remnant Oct 27, 2021, 1:30 PM

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It'll show up as a Transfer on the connected account, and will appear as a Payment on your platform account.

hollow vale Oct 27, 2021, 1:55 PM

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Ok yes I can see the payment on our platform account, but when I click on the connected account I can't see the associated transfer. Is this something only they can see on their account and not visible to us?

fleet remnant Oct 27, 2021, 2:25 PM

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Apologies for the delay, testing the flow and confirming.

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If you view the dashboard as the connected account, then you should be able to see the transfer under Payments->All transactions.

hollow vale Oct 27, 2021, 2:36 PM

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And is this the dashboard the seller sees too?

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I read somewhere that it's not?

fleet remnant Oct 27, 2021, 2:39 PM

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You are correct, it's not. Express accounts see a slimmed down version of the dashboard.

hollow vale Oct 27, 2021, 2:42 PM

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Is there any way to see what the express account sees?

fleet remnant Oct 27, 2021, 2:49 PM

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There is, you could create a dashboard link for them and then take a look at it. I'm not certain if you'd need to log in, and think this may fluctuate based on account, but if so you could always create a test account and look at their dashboard.

Step 1 of this doc explains how to create that link.
https://stripe.com/docs/connect/express-dashboard#Create-login-link

hollow vale Oct 27, 2021, 3:53 PM

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Amazing - thanks for your help!

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I tried that but I can only see the total balance and payouts in the express dashboard - is this correct?

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the actual breakdown of transfers etc do not show

near bloom Oct 27, 2021, 4:07 PM

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@hollow vale that's correct we don't show a breakdown there, just the balance/payout amounts

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If you want to show them a breakdown you'll have to build this logic/export yourself

hollow vale Oct 27, 2021, 4:16 PM

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Ok thanks for clarifying!

#mv-debit-connected-accounts