annewuyu-subs | Stripe Developers | Page 1

sturdy seal Oct 27, 2021, 12:27 AM

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Hello!

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So in most situations, these two timestamps should be the same. The most common situation in which they would be different is when you create a subscription with backdate_start_date so that it's start date is BEFORE it's creation date

woven iron Oct 27, 2021, 12:32 AM

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Thanks so much for the quick reply! Is there any difference between the data in Sigma vs. the API?

We're seeing different create and start dates (several months apart) without using backdate_start_date

sturdy seal Oct 27, 2021, 12:33 AM

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Hmm... do you have an example I could take a look at?

woven iron Oct 27, 2021, 12:36 AM

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What's the best way to share that? Here's a quick screenshot:

sturdy seal Oct 27, 2021, 12:37 AM

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The best thing would be to share the subscription ID (sub_xxx)

woven iron Oct 27, 2021, 12:41 AM

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sub_I3p6wxvBlD8i2C

sturdy seal Oct 27, 2021, 12:47 AM

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That... looks like a bug to me. Hold on a minute

woven iron Oct 27, 2021, 12:52 AM

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Ohhh interesting - I'm seeing this for a lot of our subscriptions, I can provide more examples if needed

sturdy seal Oct 27, 2021, 12:53 AM

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Yeah I can reproduce it on my own account - hold on a moment while I try and pull in some other people to confirm

woven iron Oct 27, 2021, 12:54 AM

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Ok, thanks!

languid ridge Oct 27, 2021, 1:14 AM

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So it's a bit tricky, the start column is legacy because it's from an old API version

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Basically we replaced with with start_date in 2019 to fix issues like the one you encounter https://stripe.com/docs/upgrades#2019-10-17 but unfortunately Sigma is still pinned to an old version 😦

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best option is to go and fetch this via the API directly or look at the subscription's created instead

woven iron Oct 27, 2021, 1:29 AM

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Ah - got it! Ok, thanks for the clarification! Are there plans to update Sigma anytime soon?

languid ridge Oct 27, 2021, 1:30 AM

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No plans in the short term to change this unfortunately

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