#katscape - Coupons

1 messages · Page 1 of 1 (latest)

obsidian estuary
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Hello! Can you provide more details? What isn't working? Are you seeing an error message?

opal fjord
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i createda new coupon

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the promo code is anjababy

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but on our payment link it doesnt work

obsidian estuary
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When you say it doesn't work what do you mean? What happens when it's entered?

opal fjord
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"the code is invalid"

obsidian estuary
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Can you paste the promo_ ID in here?

opal fjord
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promo_1JoxUGHHvT0pddpSjrA2qPRR

obsidian estuary
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Thanks! Hang on, let me take a look...

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Ah, I think the reason this isn't working is that Payment Links/Checkout don't support the total amount being reduced to zero. Let me find the documentation about this...

opal fjord
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ok - should we reduce it to 0.99?

obsidian estuary
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Yeah, give that a try and see if it works as expected.

opal fjord
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it still says invalid

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this is the new promo code id

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promo_1JoyAwHHvT0pddpSXX4Pa9IC

obsidian estuary
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That still brings the price to $0, right, since it's for the full amount you're charging?

opal fjord
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oh wait

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no i changed it so that it would only cost 0.01

obsidian estuary
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I think the total has to be above 50¢ USD.

opal fjord
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ok

obsidian estuary
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Which is the minimum Stripe charge amount.

opal fjord
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then why is there an option to do 100% off

obsidian estuary
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Because you can create a Checkout Session for two or more products and apply a 100% coupon to one of them.

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Which means the total wouldn't be zero.