pmac16-connect-webhooks | Stripe Developers | Page 1

stray raft Oct 26, 2021, 4:12 PM

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Do you have the Payment Intent ID so I can take a look?

pastel lava Oct 26, 2021, 4:14 PM

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pi_3JoYEeIR5yrcMdjo12lFHMmq

stray raft Oct 26, 2021, 4:28 PM

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I think I see the issue here - the connected account in question is connected to your platform in live mode (which allows for both alive and test mode requests). However, since it's connected only in live mode any events that occur for that account will only be sent to a live webhook endpoint.

pastel lava Oct 26, 2021, 4:33 PM

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Ahh, that makes sense! Thank you so much.

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Sorry, follow up question. We also had created one connected account under test mode. If we use account ID for that account in Stripe header, will send the webhook event?

stray raft Oct 26, 2021, 4:45 PM

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Yes, that one should send the event to your test webhook as long as it's connnected in test mode

pastel lava Oct 26, 2021, 4:55 PM

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Thanks!

stray raft Oct 26, 2021, 5:21 PM

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Copying your question here:
Hello, running into an issue with 3DS testing. We take final payment from a customer using "off session" payment. When we use the 3DS test card to test this scenario (4000000000003220), it gets declined with the error code 'authentication_required.' Is this because the Radar rules are being fired for this test card?

pastel lava Oct 26, 2021, 5:21 PM

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Thanks for copying it- sorry about that.

stray raft Oct 26, 2021, 5:22 PM

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For this payment intent did you pass in off_session: true? If so, that's why you're seeing that error. When a payment requires additional actions (like authentication) but is done off session, we fail the payment since the customer is not on session to complete authentication

pastel lava Oct 26, 2021, 5:24 PM

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So even if the first payment is done with 3DS while the customer is on session, they would need to also be on session for their second payment? (There is no way to do 3DS off session?)

stray raft Oct 26, 2021, 5:25 PM

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With that specific card, 3DS is always required so there would be no way for you to make a payment with it that is fully off-session. For most cards, if you set them up for future payments (with a setup intent) that grants them an exemption to not require authentication for future off-session payments. However, this exemption can always be rejected by the bank

pastel lava Oct 26, 2021, 5:26 PM

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Ok thank you

pastel lava Oct 26, 2021, 5:42 PM

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Is there another test card ID that would allow 3DS with Set Up Intent and off session to true?

stray raft Oct 26, 2021, 5:44 PM

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Yup! let me grab it

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You want the 4000002500003155 test card

#pmac16-connect-webhooks