#JohnM-availible-balance
fathom anchor
kindred trench
The ID on the charge is py_3Jm2sXHFDCZvO5mL0Sdpywkb
fathom anchor
Would the source_transaction property help you here? It will delay the transfer until the funds are available https://stripe.com/docs/connect/charges-transfers#transfer-availability
kindred trench
no, because we are not using a connected account on the charge.
I am doing exactly like the doc says. I am using the https://stripe.com/docs/api/events/types#event_types-charge.succeeded web hook to trigger the processing of the transfer.
besides... according to the docs, using the source_transaction should not be used for ACH transactions... which this is
So, any ides why I received the
charge.succeeded webhook for py_3Jm2sXHFDCZvO5mL0Sdpywkb but yet my available balance did not reflect this until the next day ?
kindred trench
Any ideas on this ?
fathom anchor
Sorry bouncing around between a few threads. Will be able to look again in a moment.
kindred trench
Ok... just checking to see if your still there
red drum
@kindred trench The funds are not available instantly. They always take some time to be available. How long depends on your account's country and the type of payment method. For example in the US funds are available after 2 days for a card payment. So if you charge at 1am UTC on a Monday, funds are available at 12am UTC on Wednesday. ACH is longer.
You always get the charge.succeeded event and then later the funds are available
The way to know when is to look at the BalanceTransaction (txn_123) associated with the Charge. It has available_on which is a unix timestamp of when funds would be available
kindred trench
Ok... that is what I thought
So. can I be guaranteed. that if I base my logic on that date, the funds will be available ?
dateTimeStamp
red drum
@kindred trench nothing is ever a forever guarantee, there are always edge-cases.
Can you take a step back for a second and clarify exactly what you are trying to achieve? Because in 99.9% of cases you are on automatic Payouts and we do all of the payout calculation and logic automatically for you
kindred trench
Yes. We are accepting payments from customers in order to pay their suppliers. We cannot do as a charge on behalf because we want the ability to have one charge for multiple invoices to multiple suppliers. So we will create the charge for our stripe account for the sum of the invoices. Once the funds have cleared, we will distribute the funds to the suppliers for each of the invoices in the charge. So we are dependent of not distributing the funds until they are available in our stripe account.
red drum
Once the funds have cleared, we will distribute the funds
Why are you waiting for the funds to clear?
kindred trench
to prevent a insufficient funds on the transfer ....
red drum
You want to read https://stripe.com/docs/connect/charges-transfers#transfer-availability in the doc then. It explains how to tie the transfer to the charge's availability
kindred trench
Yea, this is a ach transaction...
For these payments, you should avoid using source_transaction and wait until a charge.succeeded event is triggered before transferring the funds. If you have to use source_transaction with these payments, you’ll have to implement functionality to manage payment failures.
red drum
(wrong) Sure but you can do the same after the charge succeeds in which case you're fine
ah wait no that's wrong, you use Charges not PIs so it's different, my bad
Hum, is your platform account on manual Payouts?
My take is that it's still better to use source_transaction. But you need to remember to reverse the transfer if you get charge.failed
kindred trench
let me test this. I remember doing this once before and ran into problems
kindred trench
Yea.. I would only use the transfer if i get the 'charge.succeeded' webhook
red drum
yep that's the best way to do this IMO