#Eranga-Subscription

1 messages Β· Page 1 of 1 (latest)

broken iris
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When the next Invoice is generated, generally you will have 1 hour before it is finalized, email and attempt. However you can catch it and "pause" to prevents those events to happen

fiery rock
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@broken iris Nice. This is great. Can I indefinitely keep the invoice in pause mode

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Until the next invoice is generated and I do the same for that as well

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Basically, after few years, there will be lot of invoices in the pause mode. This is okay for me. Is this the behavior?

broken iris
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Good question, I am ... not sure. I think you can. But I would need to consult other folks in my team for that answer

fiery rock
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No problem, let me know when you have an answer 😊

broken iris
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It would take times until they are online πŸ˜„ Let's come back another time and try to ping different folk (in US time maybe)

fiery rock
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So should I ask again in US time, or can I ping you in this thread?

broken iris
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Ask again in US time would be faster

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The question can be rephrased as "How many invoices in a Subscription that I can keep under review (set auto_advance=false) forever? Is there a limit on the numbers of Invoice or the longest time to keep them"

fiery rock
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Great, it looks like this is what I am looking for. I'll ask again to verify in a few hours when it is US working time. Thank you so much for the insight.

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I have another question

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Let's say after a while my customer wanted to continue the subscription. So they enter a proper payment information. At this time, I would like to charge the customer and activate it

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The problem I have is, I only want to charge them from the moment they resubscribed. Not for the entire duration and not for all the invoices we kept paused

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Is this possible?

broken iris
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It's all about Invoice management. You can list their old Invoices and void them all

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Voiding an invoice is conceptually similar to deleting (canceling) it. However, voiding an invoice maintains a paper trail, which allows you to look up the invoice by number. Voided invoices are treated as zero-value for reporting purposes. After you void an invoice, the Hosted Invoice Page is still accessible, and displays a message indicating that the invoice has been voided. Void invoices aren’t payable.

fiery rock
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This is all good. But what about the last invoice which is going to charge for this billing cycle

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If the billing cycle starts from the 1st of every month, the invoice will have days that the user didn't use the subscription, right?

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I am trying to avoid charging them for that time

broken iris
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Well, you intercept and modify that Invoice in 1 hour after it's created

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calculate the actually amount you want to charge vs the original amount, then do Coupon/Credit Note/add a minus Invoice Item

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I am not super familiar with all those methods, but I know they are possible

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I need to run for the day! Feel free to come back any time!

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Was above answer good enough for the question of latest Invoice?

fiery rock
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Yeah, that is good enough.

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I think I have a notion of how to approach my problem

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Thank you so much for your time

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Have a nice rest of the day πŸŽ‰πŸ»