#wilbsy-ach

1 messages · Page 1 of 1 (latest)

mystic vessel
vivid cape
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Hello! A Subscription sounds like a good fit for your use case, and yep, ACH is compatible with Subscriptions, so they'll only need to enter their info once.

bronze mountain
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Hi! Thanks for the quick response! 🙂
I ran a test to see what the client will see, and the invoice page doesn't have any UI for them to enter their bank info. It only has a Bank transfer blurb with info for sending ACH (i.e. it's basically no different than sending a PDF invoice, and then the client has to go to their bank and send the ACH using the info on the invoice - no way to automatically collect payment on the next due date). What am I missing?

vivid cape
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It sounds like maybe you set up ACH Credit instead of ACH Debit?

bronze mountain
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Oh, maybe it's because... It won't let me set up the subscription without inputting a payment method, so I selected the "Email invoice to the customer to pay manbually - Set your payment preferences, and we'll take care of the rest."
How do I create the subscription and send the client a portal link to add their payment method?

vivid cape
bronze mountain
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"ACH bank transfer" as the only default payment method

vivid cape
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Hang on, let me investigate...

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Ah, unfortunately we don't currently support ACH debit on our hosted Invoice page. ACH debit is compatible with Subscriptions, but you would need to build a custom payment page on your end.

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It looks like progress is being made to add ACH debit support on hosted Invoice pages, but there's no ETA for that feature.

bronze mountain
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Ah, okay...
Is there a tutorial/guide somewhere on how to set up a custom ACH debit payment page?

vivid cape
bronze mountain
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thanks for your help