!!ZhaiShen-payment | Stripe Developers | Page 1

scenic lance Oct 25, 2021, 5:45 PM

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Are you a customer who has paid a merchant using Stripe, or are you a Stripe user with an account?

cyan tartan Oct 25, 2021, 5:45 PM

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Customers paying merchants

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The merchant asked me to contact you

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The merchant said he didn't receive the money, but I have paid it

scenic lance Oct 25, 2021, 5:49 PM

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You should contact support at https://support.stripe.com/contact/email and also push the merchant to contact Stripe on your behalf.

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cyan tartan Oct 25, 2021, 5:50 PM

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He said he had no time, but he said my money would be refunded automatically. Is that true?

scenic lance Oct 25, 2021, 5:52 PM

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It's hard for me to say definitively because I have no idea what state the payment is in or what their integration looks like. I would really push on them to contact Stripe since we have no way of know what you tried to paid for.

cyan tartan Oct 25, 2021, 5:53 PM

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I have proof of payment. Maybe you should check my payment account to see if you have received the money

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But I can't seem to send proof of payment here?

#!!ZhaiShen-payment