johnm-custom-connect | Stripe Developers | Page 1

burnt crypt Oct 22, 2021, 7:27 PM

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hello! sure go for it

ornate willow Oct 22, 2021, 7:29 PM

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Ok, I create the account with type of CUSTOM, and create a account link. Where does the link go ? The documentation says I would have complete control of the info collected... but does not go much beyond on how to do it

burnt crypt Oct 22, 2021, 7:44 PM

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you redirect the account owner to the url in the account link

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that url is the Stripe hosted Connect onboarding flow

ornate willow Oct 22, 2021, 7:48 PM

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which is what I am doing now for our express account. So where does the custome part come in ?

burnt crypt Oct 22, 2021, 7:48 PM

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custome
custom? or customer?

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depends on what you refer to as "customer"?
the end paying customer?

ornate willow Oct 22, 2021, 7:49 PM

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connected account ...

burnt crypt Oct 22, 2021, 7:49 PM

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ok just to clarify
customer == end paying customer who will come to your platform and pay
and connected account == your vendor who you onboard as Custom Connect acount

so that said

So where does the custome part come in ?
can you clarify what you're asking here?

ornate willow Oct 22, 2021, 7:50 PM

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my company wants to set up a strip account for transfers only... and only require the person setting up the account to enter just the bank information

burnt crypt Oct 22, 2021, 7:51 PM

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only require the person setting up the account to enter just the bank information
as in ONLY bank account details, nothing else?

ornate willow Oct 22, 2021, 7:52 PM

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yep.

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Like bill.com onboards a vendor

burnt crypt Oct 22, 2021, 7:53 PM

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what is the plan to collect all other info? like Person/Account related details for KYC etc

ornate willow Oct 22, 2021, 7:54 PM

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that is a good question...

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I am assuming we will have to do that

burnt crypt Oct 22, 2021, 7:54 PM

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yeah to clarify, those are all required things Stripe has to collect KYC details for regulatory reasons

AccountLinks collect that for you

so that said, what question can I help answer

ornate willow Oct 22, 2021, 7:56 PM

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The docs say we can customize the custom flow... but i don't find documentation on how to. Do we have to set something up specifically in our stripe account to allow creating a custom account ?

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looking at https://stripe.com/docs/connect/custom-accounts

burnt crypt Oct 22, 2021, 7:57 PM

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The docs say we can customize the custom flow
can you send me a link? EDIT ah you just did

there's not too much customization, you can prefill certain things (by collecting it on the Account API or you can configure what details to collect from the Connect account, like the onboarding details only or all details etc)

ornate willow Oct 22, 2021, 7:59 PM

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can I control what fields are display .. and what is required fields

burnt crypt Oct 22, 2021, 7:59 PM

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actually, where does that doc say the part about customizing "custom flow"?
to clarify, there are 2 ways to do Custom Connect

1/ you let Stripe collect the details via AccountLink
2/ you create the UI and collect all the details from your Connected account owners yourself and pass it to the API

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can I control what fields are display .. and what is required fields
to a little extent only

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you'd have to try it out in test mode, off hand I don't know what countries show what fields etc

ornate willow Oct 22, 2021, 8:01 PM

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https://stripe.com/docs/connect/connect-onboarding

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I guess that is just for the branding... not the actual workflow

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So, you are saying we can create the account and add the bank account manually ....

jagged coral Oct 22, 2021, 8:05 PM

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For custom, in fact, you must collect the bank account details via your own application

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Connect Onboarding collects bank payout info for Express account, because Stripe manages that part of the relationship

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But for Custom, you manage that part of the relationship

ornate willow Oct 22, 2021, 8:06 PM

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and we assume all of the responsibility for compliance

jagged coral Oct 22, 2021, 8:07 PM

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Connect Onboarding can collect all of the required identity verification info for you (you can also collect it yourself and send via API, but i really recommend not doing that, regional differences make this very complex)

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compliance in terms of what?

ornate willow Oct 22, 2021, 8:07 PM

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kyc and aml

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I guess I am trying to avoid going down a rabbit hole.. we have a manager here who has already sold this idea to our CEO that all we have to have to distribute funds to our suppliers is to get the bank information.

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Ok... I see where I can add a bank account on the custom connected account. Now, do they have to go through the micro-deposit verification process ?

jagged coral Oct 22, 2021, 8:33 PM

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Not for payouts, no, you can provide the account details under the external accounts in the account API

ornate willow Oct 22, 2021, 8:34 PM

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Ok... that might work....

jagged coral Oct 22, 2021, 8:34 PM

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Yea, you be able to pay out funds you definitely need to have the connected accounts go through identity verification, whether you do that with onboarding or your own flow

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that's a regulatory requirement

ornate willow Oct 22, 2021, 8:35 PM

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thats what I thought.... so even though we can set up the account and do payouts... we will still have to gather the requirements

jagged coral Oct 22, 2021, 8:36 PM

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yes, without collecting identity info payouts would be blocked on the account

ornate willow Oct 22, 2021, 8:43 PM

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And how do we communicate this to you ?

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That part of the custom account that bothers me.... It has to be done ... so why not go through the express method and let Stripe collect the info and be done with it.

jagged coral Oct 22, 2021, 8:47 PM

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Express is a great choice, i would recommend it if you would prefer not to build this

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The reasons some choose to use custom are you build a fully custom experience (ie, your own dashboard) for the account

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Instead of the Express dashboard eg

ornate willow Oct 22, 2021, 8:50 PM

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So, we basically have a set period of time to provide this information before payouts are prevented, correct ?

#johnm-custom-connect