#meet-mobile-3DS

1 messages · Page 1 of 1 (latest)

steel moth
steel moth
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Hi there 👋 sincere apologies for the delay.

winter crest
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Hi toby!

steel moth
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Sorry, this question is pretty in-depth, still parsing through it.

steel moth
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Can you elaborate on what you mean by?

We have a problem where the authentication methods provided for a customer to go through the 3DS2 flow is not options available to the customer.

winter crest
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When you do payments via your paymentintents and verify them via 3ds2 you see a view where you have to verify your identity.

There are a lot of different ways to verify. One is an app from your bank, another one is through your phone, and a third one is with external chips that give you a code.

We see customers get an option they haven't ordered from their bank, while the option they have ordered from their bank is not present.

steel moth
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Unfortunately that part of the flow is controlled by the bank/issuer and is outside of our scope.