tiffanyatschedulicity - Apple Pay | Stripe Developers | Page 1

uncut adder Oct 21, 2021, 9:46 PM

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Hello! That error can happen for a lot of reasons. Can you share the page where you expect the Apple Pay button to show up so I can investigate?

eternal atlas Oct 21, 2021, 9:48 PM

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It's on a local test environment that is not accessible outside of our private network, although the certificate was made public

uncut adder Oct 21, 2021, 9:49 PM

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Does the Apple Pay domain show up in your Stripe Dashboard?

eternal atlas Oct 21, 2021, 9:50 PM

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Yes - in the section underneath Web

uncut adder Oct 21, 2021, 9:51 PM

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Are you using Connect?

eternal atlas Oct 21, 2021, 9:54 PM

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I am using Payment Request Button Element

uncut adder Oct 21, 2021, 9:54 PM

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Does the Apple Pay button show up for you on this page in the same browser you're using to test your own site? https://stripe.com/docs/stripe-js/elements/payment-request-button

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It should show up above the HTML + JS and React tabs.

eternal atlas Oct 21, 2021, 9:55 PM

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Yes it does

uncut adder Oct 21, 2021, 9:55 PM

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Okay, that narrows it down a bit, we know Apple Pay works in the browser you're using.

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Can you confirm the publishable key you're using to initialize Stripe.js belongs to the same account where the Apple Pay domain has been added?

eternal atlas Oct 21, 2021, 9:58 PM

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Yes we only have one Stripe account with all of our domains/iOS certificates there. It does look like we have an old key without the new prefix of test or prod

uncut adder Oct 21, 2021, 10:00 PM

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Ah, that may be the issue, although that usually only causes problems if Connect is involved.

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Is there any way you can set up a minimal test page that's publicly accessible on the same domain so I can take look?

eternal atlas Oct 21, 2021, 10:01 PM

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No .. unfortunately.

uncut adder Oct 21, 2021, 10:01 PM

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Are you sure the domain is an exact match? For example, if you have example.com added in the Dashboard as an Apple Pay domain but you're on www.example.com those don't match and won't work.

eternal atlas Oct 21, 2021, 10:05 PM

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yes its an exact match - without the www is correct

uncut adder Oct 21, 2021, 10:06 PM

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Without being able to see/debug the page myself the only thing I can suggest is to generate a new publishable key that uses the current format and see if that solves the issue.

eternal atlas Oct 21, 2021, 10:06 PM

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and it successfully registered on the dashboard

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ok I'm going to double check my stripe key

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I can send you the site w/ our certificate but the rest of the site is private

uncut adder Oct 21, 2021, 10:18 PM

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Which certificate are you referring to? A TLS certificate?

eternal atlas Oct 21, 2021, 10:18 PM

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the validation file from Stripe

uncut adder Oct 21, 2021, 10:19 PM

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Ah, that's not a certificate, it's just a validation file, and it's not specific to your site.

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This is what you mean, right? https://stripe.com/.well-known/apple-developer-merchantid-domain-association

eternal atlas Oct 21, 2021, 10:41 PM

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yea

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exactly it

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dit-3.schedulicity.com/.well-known/apple-developer-merchantid-domain-association

native rapids Oct 21, 2021, 10:56 PM

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@eternal atlas thanks let me have a look

#tiffanyatschedulicity - Apple Pay