#HKrievs-subscription-cancellation
1 messages · Page 1 of 1 (latest)
Hey 👋 you mention that you're trying to figure out when the cancellation is due, which seems to indicate that the sub hasn't been cancelled yet but you say the status is already cancelled. Could you clarify your scenario a little bit?
Yes sure
Store owner -> connect their stripe with us
Store Owner -> recieve payments through stripe
Store Owner -> Have separate customers
Now we want to cancel a subscription for a store owner's customer how do i do that
@digital quail
Who is creating the subscription, your platform account or the connected account?
Are you running in to an error with the way you are trying to cancel the subscription now?
If the subscription is already cancelled @serene karma then the canceled_at attribute contains the timestamp of the cancellation: https://stripe.com/docs/api/subscriptions/object#subscription_object-canceled_at
Does that get you what you need?