PeterO - Connect | Stripe Developers | Page 1

cursive plover Oct 20, 2021, 9:38 PM

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Hello! It sounds like your account isn't configured as a platform. What type of connected accounts are you using? Standard?

gentle umbra Oct 20, 2021, 9:44 PM

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Yes

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You mean primary account, not connected?

cursive plover Oct 20, 2021, 9:46 PM

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No, the connected account, what type is it?

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Standard, Express, or Custom?

gentle umbra Oct 20, 2021, 9:47 PM

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Dumb question, where do see that on the dashboard? I can see activity, Identity etc for the connected account

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Found it. IKt is Standard

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With a "Platform controls enabled" beside it

cursive plover Oct 20, 2021, 9:54 PM

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Did you create the connected account using the API or did you connect to it via OAuth?

gentle umbra Oct 20, 2021, 9:54 PM

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API

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Ahh but had Oauth enabled in connect settings? Could that be it?

cursive plover Oct 20, 2021, 9:55 PM

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No, I doubt it. Can you find the request ID showing that error so I can take a closer look? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

gentle umbra Oct 20, 2021, 9:59 PM

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req_XG9icr5o6XWHUC

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Thx for your help with this. I been spinning my wheels

cursive plover Oct 20, 2021, 10:03 PM

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Taking a look, hang on...

gentle umbra Oct 20, 2021, 10:04 PM

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ta

cursive plover Oct 20, 2021, 10:04 PM

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Hm, that request succeeded...

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Do you have the request ID for the one that threw the error?

gentle umbra Oct 20, 2021, 10:05 PM

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They all succeed

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??

cursive plover Oct 20, 2021, 10:05 PM

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Are you sure you're using the correct publishable key and account ID in your frontend code?

gentle umbra Oct 20, 2021, 10:07 PM

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Ahh. publishable key seems incorrect?? How the hell that happen?? Let me try. give me a minute

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Hey @cursive plover . Buggered if I know how that happened. Seems to be the problem. Thanks for your help. Stupid problem and could not see the obvious. Cheers

cursive plover Oct 20, 2021, 10:11 PM

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No problem! Happens more often than you'd think! 🙂

#PeterO - Connect