#stefanmoona-subscription-schedule

1 messages ยท Page 1 of 1 (latest)

languid zinc
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Hey ๐Ÿ‘‹ do you happen to have the ID for the subscription schedule handy?

flat kite
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what do you mean?

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I copied the exact same price ID from the product tab and modify the subcription schedule via API

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sub id is sub_1JmcumED5xkfDv2ch6X7Qq0x

languid zinc
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Thanks, please bear with me while I pull that up.

flat kite
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ok thanks

languid zinc
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Just to clarify, initially you mentioned a Subscription Schedule, but this appears to just be a Subscription. It was the Subscription that you updated?

flat kite
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no, i created a subscription schedule from the subscription and modify the subscription schedule

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this the full picture

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ignore the right screen please

languid zinc
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Okay, I am seeing that history now, apologies for the confusion.

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Ah, so for the price that you're changing to, I'm not seeing a 'Price description' for it which I believe is why the UI is falling back to the ID.

flat kite
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ah so the problem is at the price? I will check

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I checked on my prices, every price I have has no price description. However, when I was testing on the test mode the text came out fine

languid zinc
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Could you elaborate? I believe I see a description for your trial price that has a value of '7 day trial'.

flat kite
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give me a moment

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so this is the one I use in the test mode

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then I scheduled a sub schedule and it appears fine

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there was not any description as well

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again, ignore the right screen ๐Ÿ˜… dont know whats happening with my print screen

languid zinc
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Give me a moment to find the relevant IDs for those. I think you're looking at the Product description rather than the Price description, but let me confirm. (Also I use Alt+Prt Scrn on my Windows machines to only capture the active application, but prefer the new Snip and Sketch when it works)

flat kite
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thanks for the advice, I'll check on the price description as well

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no price description as well

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alt+prt scrn works thanks haha

languid zinc
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Just realized 'Price description' appears twice on that page, that's not confusing at all ๐Ÿ™ƒ

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Oh wait, multiple prices, disregard

flat kite
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yeah its on different price

languid zinc
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So I looked at the prices from your testing, and saw a description on both of those.

flat kite
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I see, my product manager just added a price description as well and it works now

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Thanks a lot for your help

languid zinc
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Awesome! Glad to hear!

flat kite
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just one more question, sorry its a bit unrelated to the thread but
just to confirm that when the subscription schedule start, it will automatically renew the subscription according to plan? dealing with a very sensitive information here

languid zinc
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Apologies for the delay, things suddenly got quite hectic.

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Could you rephrase that question and elaborate a bit? You said it's very sensitive so I want to ensure I'm understanding the ask 100% correctly.

flat kite
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so I created a schedule from an existing subscription, then I modify the phase in the subscription schedule (add another phase and modify the current phase end date)

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just want to confirm that after the current phase end the schedule will automatically renew according to the phase

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am i making sense

marble root
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Yes, it will update according to the new schedule

languid zinc
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And once that schedule's last phase ends, the subscription will remain in that state unless canceled.