#Cody - Connect

1 messages · Page 1 of 1 (latest)

hasty moss
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Hello! How can we help?

thick mason
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Hey Rubeus! We're building an expert marketplace with one side being Clients (companies that pay us for expertise) and the other side being Experts.

We'd like for the Clients to give us their billing details up-front to be stored as a payment method under their POC's Stripe Customer obj. We'd also prefer to use Express for the experts to get onboarded.

From what I see, it looks like Connect has its own customer object that's created under each account? Is this correct?

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We would prefer to have one customer object which can be charged by any of the Connect accounts, and we take some % fee off the top

hasty moss
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From what I see, it looks like Connect has its own customer object that's created under each account? Is this correct?

No, I'm not sure what you're referring to here. Can you provide more details or a link to what you're seeing?

thick mason
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Here's a high level example

  1. ACME Co signs up with us, is added to Stripe w/ billing info & is charged monthly subscription
  2. ACME meets with an expert and is billed an hourly rate (we take X%)
  3. The expert uses Express to get paid
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basically we don't want to be sending a payment link every time a company is meeting with an expert, we would just like to bill their acct using the existing payment method

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is this possible via the API? I've been using the test front-end to explore Connect thus far

hasty moss
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It sounds like ACME Co would be represented by a Customer on your platform account, the Subscription and hourly rate charges would also live on your platform account, then you would transfer a portion of those funds to the Express account.

thick mason
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Okay cool, and would we have to set our payout schedule to manual in that case?

hasty moss
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That's entirely up to you. It would work either way.

thick mason
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Great, this makes a lot more sense now. Thanks for your help 🙂

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Sorry one other question, is there any way we can customize this via Express settings?

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since it's tailored to individuals/experts this may confuse some when getting onboarded

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or is the only option to go white label for now?

vagrant charm
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you can pre-fill it in that case that way it won't show up

hasty moss
thick mason
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You guys are awesome, thanks so much!