#Brahim Khallota-PresaShop-Payments

1 messages · Page 1 of 1 (latest)

ripe cedar
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Hello, which module are you using?

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And what is not required here?

dry oak
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Sorry, I used the translator. I meant that the order does not appear in the list of orders and does not appear in the list of Stripe payments

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Returns the requires_capture status

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But I don't know why it doesn't return the "success" status or redirect to some verification

ripe cedar
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So you are not writing the code here?

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If you aren't writing this code yourself, it will be better to reach out to PrestaShop's support for this.

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Our support on this Discord server is limited if neither you nor Stripe can modify the code.

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I will test this myself right now, I think it is expected for holds to not show up yet on the Payments page

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I was wrong. It does show up in the Payments page with a status of "Uncaptured"

dry oak
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You're right, it shows up as "Uncaught" in payments. And as for the code, I have not touched anything. Do I speak to PrestaShop support?

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"Uncaptured"*

ripe cedar
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Yes, if you aren't writing the code here their docs/support will be able to help better.

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This Discord can mostly help when you or Stripe owns the code.

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But yes, it seems like the funds are getting held instead of the Customer being charged right away

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You should be able to still capture them, but will want to see if there is a setting or something that you can set to get the behavior that you want.

dry oak
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Perfect, thank you very much for everything.

ripe cedar
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Of course, happy to help. Good luck finding your solution