#eranga-subs
1 messages · Page 1 of 1 (latest)
yes a subscription can recover from unpaid status and become active again
https://stripe.com/docs/billing/subscriptions/overview#subscription-lifecycle - mentions
For unpaid subscriptions, the latest invoice remains open but payments aren’t attempted. The subscription continues to generate invoices each billing cycle and remains in draft state. To reactivate the subscription, you need to:
- Collect new payment information
- Turn automatic collection back on by setting auto advance to true on draft invoices
- Finalize and then pay the draft invoices (make sure to pay the most recent invoice before its due date to update the status of the subscription to active)
Great, thank you so much. 😊
I have another question regarding payment method
If I have a customer with a subscription which is in trialing, when the trial is over Stripe will try to charge automatically
However, the user has input his billing information using customer portal
What happens if Use as default payement method is ticked? And is there any difference if it is unticked? Assume this is the only card user has on Stripe
did this customer have a default payment method already set before?