#Rob Coursera-ACH
1 messages · Page 1 of 1 (latest)
Hello! Let me check...
Thanks!
You're asking about ACH Credit Transfers on Invoices, correct? https://stripe.com/docs/sources/ach-credit-transfer
Correct
The reason I ask is because we have had multiple occurrences of customers sending money to the wrong ACH Credit source, which ends up paying the invoice of a different customer.
If we could prevent the invoices being automatically settled in these scenarios, it would help
Sorry about the delay, want to make sure I get the right answer for you.
My theory is that setting auto_advance to false on the Invoice may stop it. Working on getting confirmation of that now...
Okay, so with Invoices the main thing that drives the Invoice capturing the funds is a match on the memo field as explained here: https://stripe.com/docs/invoicing/automatic-reconciliation#paying
If the memo matches there's no way to stop that Invoice from taking those incoming funds.