#Theoruffin-deleted-customers

1 messages · Page 1 of 1 (latest)

sour timber
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Oh no, I'm so sorry to hear this! I'm not sure we'll be able to help better than our support team would be able to, but let me confer with my colleagues first.

sweet rampart
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thanks a lot gu

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guy..

sour timber
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Is there any chance you still have a customer ID (cus_123) from one of your customer records that we could try looking at on our end?

sweet rampart
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I got all of the deleted customers ID here !

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i extract them from my database

sour timber
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Thanks, apologies for the delay, looking into it.

sweet rampart
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No no dont worry thanks a lot for your help !

sour timber
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Thank you for your patience. I was able to find your support case and see that it is still being reviewed. That team is going to be the one best suited to see if they can help with this situation and I encourage you to keep working with them through that path.