ss2021-refunds

[acoustic yarrow]

👋 howdy

[verbal stone]

👋

[acoustic yarrow]

so the follow up would get an event, yes, when the state changed

i don't think the initial request would get one as you would know this in the API response, its not updated per se, but trying to see if i can test

[verbal stone]

do you know what specific event would get fired?

[acoustic yarrow]

The one you said, yea: charge.refund.updated

[verbal stone]

oh okay

so if the refund goes straight to a successful state (skips pending state) then the charge.refunded event will fire but if goes to pending state then successful state then charge.refund.updated will fire instead correct?

[acoustic yarrow]

Oh sorry, i've got this mixed up. Disregard and let me review.

[verbal stone]

ok

[acoustic yarrow]

Going back, yes what i said before is true for eg card refunds that go pending because of an insufficient balance

It doesn't apply to normal ACH refund, which are described here and only get an updated event if they fail for example due to an invalid account: https://stripe.com/docs/ach#ach-refunds

[verbal stone]

okay..

[verbal stone]

?

[grave bronze]

Hello! @acoustic yarrow had to step away, let me get caught up...

Are you asking specifically about ACH payments or other methods of payment as well?

Going back to your original questions:

When the status of a refund on a charge goes into the pending state does the charge.refund.updated web hook event get fired?

It will fire if the refund fails. See here for details: https://stripe.com/docs/refunds#failed-refunds

And once that pending refund succeeds (going from pending state to successful state), what web hook event is fired? charge.refund.updated? charge.refunded? some other event?

If the refund succeeds charge.refunded will fire.

so if the refund goes straight to a successful state (skips pending state) then the charge.refunded event will fire but if goes to pending state then successful state then charge.refund.updated will fire instead correct?

This is correct, yep.

[verbal stone]

card payment

[verbal stone]

oh okay cool

[grave bronze]

Actually, wait, I think I misread...

[verbal stone]

but how about the case it doesn't fail, just stays in pending e.g. insufficient funds until the enough funds are added to the account

[grave bronze]

so if the refund goes straight to a successful state (skips pending state) then the charge.refunded event will fire

This is correct.

but if goes to pending state then successful state then charge.refund.updated will fire instead correct?

If the refund succeeds you'll get charge.refunded: https://stripe.com/docs/api/events/types#event_types-charge.refunded

Not sure what you mean about it staying pending? Can you give me an example scenario?

[verbal stone]

e.g.
https://support.stripe.com/questions/pending-refunds-due-to-insufficient-funds-or-stripe-balance

In the event you issue a refund to a customer that results in a negative Stripe balance, the refund will show as “pending.”

[grave bronze]

Right, but I don't understand your question about that?

[verbal stone]

so would the charge.refunded event fire if a refund with status of pending then succeeds

or would charge.refund.updated run since the status value is being updated from pending to successful

or perhaps both?

[solemn meteor]

👋 Hi @verbal stone I'm just hopping in since @grave bronze has to step away, give me a minute to find the answer

From my understanding the charge.refunded event will be fired when the refund is created (even if it's pending). When it transitions to successful we do not send an additional event.

If it transitions to failed, then we do send a charge.refund.updated event

[verbal stone]

ah okay makes sense

Thank you!