#JohnM-ach-transfers

1 messages · Page 1 of 1 (latest)

left hemlock
calm stirrup
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I guess the real question here is which balance is used when doing transfers. Bank balance, or card balance.

left hemlock
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Hey there 👋 yes, if you want to ensure we'll pull from your ACH balance then you'll want to pass in bank_account as the source_type.

calm stirrup
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So, got another question then. Is paying bills on the behalf of our customers. We will have 1 charge for potentially multiple suppliers so we cannot take advantage of some of the automated tools stripe offers us , but doing the transfer programmatically for each charge as the webhook tell us it is successful. I understand we can use the topup feature to add to our stripe account to cover a shortage in the balance. Question is... which balance does a topup add to ? I know in the balance object, there is available and pending balances for each type. Available bank balance plus panding bank balance (stored as a negative apparently) = bank balance for transfer. Where does topup fit in ?

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We are paying for the stripe ourself as this is a beta

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so will need to add funds to cover the fee, or the transfer will fail because of insufficient funds

left hemlock
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The topup will transfer funds into the card account.

calm stirrup
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How do I get a balance into the bank account balance ?

timid mango
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only by processing ACH payments

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so you can topup your card balance and that might mean sometimes if you have e.g. $100 in your card balance but $50 in your bank_account balance and you want to send $120 to the connected account, you need to call the transfers API twice, once for $100 with source_type:card and once for $20 with source_type:bank_account , for example

calm stirrup
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or set up a dummy customer for our company... add a bank account to it. Charge the account with a ach charge with am amount to cover the shortage in the fees.....

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BTW.. what sort of balance type is fpx ?

timid mango
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fpx is for a payment method popular in Asia (FPX), funds are segregated there as with ACH. Probably not relevant to you.

and I suppose charging a dummy customer might work, but topups are probably the better option

calm stirrup
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if topups can't increase the bank balance... it want work for us. For our beta , we are only supporting ACH payments as a source for our transfers

left hemlock
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Sincere apologies for the delay while we conferred. ACH payments are the only way to add funds to your bank_account balance. If you wanted to use the topup option then you'd have to split the transfers between your balances.