eztaxi-decline | Stripe Developers | Page 1

spring oxide Oct 12, 2021, 10:53 AM

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@serene silo seems like a normal enough decline, they happen unfortunately!

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our support team can help if you have specific questions but there's nothing really to say here beyond asking the customer to try a different payment method or to contact their bank to ask why it was declined.

serene silo Oct 12, 2021, 10:55 AM

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Customer is arguing with us saying that we are blacklisted by bank... I have no idea

spring oxide Oct 12, 2021, 10:56 AM

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our support team can help ( https://support.stripe.com/email) since they have access to your account and so on, we help with API/coding questions here

#eztaxi-decline