#MickChakrik-Connect

1 messages · Page 1 of 1 (latest)

tidal nymph
tidal nymph
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can we use static prefix of connected account for this case with on_behalf_of?
For Card Payments yes, but I am not sure about ACH debit

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does it follow the same structure as statement descriptor for card charges? static prefix + dynamic suffix
Same that it's true for Card Payments, but not sure about ACH debit.

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Sorry, please write into Support and they might be able to help you better than us

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lastly, how can we test it? we couldn't use calculated statement descriptor object as this is not a card charge.
Everything you set for a PaymentIntent will be available inside that PaymentIntent object, which you can retrieve through PaymentIntent Retrieve API, if that is what you are expecting..

pallid pagoda
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can you get someone to help us out? it's a bit urgent. we are launching a new product and not sure if this works or not. support email might take a while to get answer.

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correction we actually already launched

tidal nymph
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Sure, you can live-chat with Support Agent. They will try to help you in real time. if you have already opened a ticket, I can flag it

pallid pagoda
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where can i get the live-chat support?

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ah saw where i can get live chat support

tidal nymph
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Yeah the "Chat with support"

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Dynamic suffixes are supported only for card charges by using the statement_descriptor_suffix parameter.
TBH I think dynamic suffixes is only for Card Charges, so it's not supported for ACH as my reading