eztaxi-applepay-billing | Stripe Developers | Page 1

lilac fractal Oct 11, 2021, 4:26 PM

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hello, you cannot disable it, Checkout collects billing based on certain fraud signals automatically

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so sometimes it does and sometimes it does not collect billing

stray shadow Oct 11, 2021, 4:28 PM

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most customers complaining that they unable to make a payment due to error message in billing information

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they sent me screenshot that that is saying "billing information is wrong" in red

lilac fractal Oct 11, 2021, 4:32 PM

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that is Apple Pay's sheet validating the billing info entered, but for now it isn't supported to entirely disable it, you can pass billing_address_collection: auto that lets Stripe determine if billing address should be collected or not but no outright way to disable

stray shadow Oct 11, 2021, 4:41 PM

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Thanks so much, at least small relief. I totally agree but in our case no needed, and we are aware that most customers are not filled their billing info in their phone. They using their Apple Pay to tap physical device only. Then we guide them step by step through the process how to create a new billing info as per their bank issued cards, it's affecting to our business

lilac fractal Oct 11, 2021, 4:43 PM

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gotcha, that helps to know, appreciate the feedback! I'll actually file that to the Checkout team (though the reason billing address is collected is to enable better authorization rates)

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