Mich-ACH | Stripe Developers | Page 1

subtle knot Oct 8, 2021, 9:46 AM

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fluid basalt Oct 8, 2021, 9:46 AM

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the platform is then charged $4 for failed transaction by Stripe.

subtle knot Oct 8, 2021, 9:47 AM

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@fluid basalt not in any direct way, but you can probably do it yes, for example by using Account Debts (https://stripe.com/docs/connect/account-debits) or by reducing the amount you transfer on any future payments(or increasing your application fee) so you make the money back that way)

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but Stripe will not directly charge them no, the payment object is on the platform so that's where the fees go

fluid basalt Oct 8, 2021, 9:48 AM

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in the case of failed transaction, Stripe will charge the platform right?

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for $4 in case of ACH transfer

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ah understood. just saw the answer

subtle knot Oct 8, 2021, 9:49 AM

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if it's a Destination charge the platform pays all the processing fees yes

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oh when you say customer you mean the end-customer, the one you're actually debiting

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sorry, I thought we meant charging the connected account

fluid basalt Oct 8, 2021, 9:50 AM

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nope nope it's charging the end customer (i thought that's what we call the customer)

subtle knot Oct 8, 2021, 9:50 AM

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but then no, you can't really charge the customer something like this. What is this $4 by the way? I'm not in the US so I don't really know how ACH works.

fluid basalt Oct 8, 2021, 9:51 AM

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for failed transaction Stripe charges $4

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$15 for dispute case

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isn't that the case?

subtle knot Oct 8, 2021, 9:52 AM

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yep I knew about disputes, I didn't know there was an ACH payment failure fee, but makes sense

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but ok then no, you can't charge the customer that

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if you're worried about it you can charge the customer some larger amount to cover your cost of doing business(including the risk of paying your payment processor for the chance of a failed payment).

fluid basalt Oct 8, 2021, 9:54 AM

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there's a risk of them not using us anymore. it's not exactly ideal..

subtle knot Oct 8, 2021, 9:57 AM

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ultimately it's a cost of doing business so it's something to factor into your business decisions of how you price your product

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anyway this channel is mainly for API/technical questions, happy to help with those!

fluid basalt Oct 8, 2021, 9:58 AM

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yep i'm here to find a technical solution to that

#Mich-ACH