Pavan-subscription-flow | Stripe Developers | Page 1

rustic pivot Oct 7, 2021, 2:29 PM

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Do you have an example of a subscription update request (req_123) where this happened?

sharp fox Oct 7, 2021, 2:31 PM

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It didnt happened yet, we are implementing the flow.

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We got this doubt

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and it is valid scenario

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right ?

rustic pivot Oct 7, 2021, 2:32 PM

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And just to clarify what is happening: you update the subscription, the charge on the new amount fails, and you want to know how to tell that if failed from what returns with the subscription.modify call?

sharp fox Oct 7, 2021, 2:32 PM

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Yes

rustic pivot Oct 7, 2021, 2:33 PM

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If you expand latest_invoice on the modify call you can check its status to see how the payment went

sharp fox Oct 7, 2021, 2:34 PM

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Will payment happen in the same call ?

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Or it happens in background ?

rustic pivot Oct 7, 2021, 2:34 PM

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I think so. I am trying to check now.

sharp fox Oct 7, 2021, 2:35 PM

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And also if payment fails, subscription quantities won't be updated right ?

rustic pivot Oct 7, 2021, 2:35 PM

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It might be best to listen to the invoice.payment_failed event in general to notify users of this kind of failed payment

sharp fox Oct 7, 2021, 2:35 PM

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That flow we understand, it is asynhronous

rustic pivot Oct 7, 2021, 2:35 PM

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I believe the quantities will be updated

sharp fox Oct 7, 2021, 2:36 PM

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How long we can wait ?

rustic pivot Oct 7, 2021, 2:36 PM

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Why does it need to be synchronous here?

sharp fox Oct 7, 2021, 2:36 PM

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Since payment will be deducted from user, if it fails

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User should get to know immediatley

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and also subscription shouldn't have new quantities

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since it is failing

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and what happens in the next billing cycle as wel

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Will they charged with new quantities or old quantities

rustic pivot Oct 7, 2021, 2:43 PM

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I am reproducing this behavior now. I will let you know what I find

sharp fox Oct 7, 2021, 2:43 PM

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Ok

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sure

toxic mango Oct 7, 2021, 2:44 PM

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@sharp fox while Pompey looks at it, what you need to do is also set this up in Test mode yourself and go through testing this and understanding how it works

sharp fox Oct 7, 2021, 2:45 PM

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But how can i know what amount they will deducted at the end of billing cycle

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Those scenarios can't be tested

toxic mango Oct 7, 2021, 2:47 PM

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they totally can https://stripe.com/docs/billing/subscriptions/prorations covers how proration/changes work in details

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https://stripe.com/docs/billing/subscriptions/pending-updates is what you want so that the update is conditional on them paying the prorated amount for example

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it's all documented in our docs in details and you, as the developer, can test most of this in a few minutes

sharp fox Oct 7, 2021, 2:52 PM

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@toxic mango Suppose customer updates subscription with new quantities but payment failed, what happens in the next billing cycle. Will they charge for new quantities or old quantities. Is it possible to update time to new billing cycle ?

toxic mango Oct 7, 2021, 2:53 PM

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this is all explained in the 2 docs I shared above, Can you make sure to take a few minutes to read those end to end and map that to your own business model?

sharp fox Oct 7, 2021, 2:54 PM

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If payment fails, rolling back the updates is a manual process. You need to create a new invoice, prorate items on the invoice, and then initiate payment again.

toxic mango Oct 7, 2021, 3:02 PM

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@sharp fox you are not reading the docs though you're just assuming here

sharp fox Oct 7, 2021, 3:02 PM

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Sorry, reading further

toxic mango Oct 7, 2021, 3:02 PM

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I explicitly linked you to the doc I knew you wanted: https://stripe.com/docs/billing/subscriptions/pending-updates

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that doc covers exactly what you want: defer pricing changes until after they paid!

sharp fox Oct 7, 2021, 3:02 PM

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Let me read completely and come back

toxic mango Oct 7, 2021, 3:03 PM

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sounds good!

sharp fox Oct 7, 2021, 3:19 PM

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If subscription has pending_update and if it is not void. Then what it will do

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It will keep on trying the payment

toxic mango Oct 7, 2021, 3:20 PM

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no we don't retry

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you have to drive this and get them to pay this otherwise it will revert

sharp fox Oct 7, 2021, 3:22 PM

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I mean if payment method gets updated then pending update will become actual update.

toxic mango Oct 7, 2021, 3:22 PM

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not sure what that sentence means

sharp fox Oct 7, 2021, 3:23 PM

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I am understanding the complications of not void the pending_update

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Difference between void pending_update and not void pending_update

toxic mango Oct 7, 2021, 3:24 PM

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What is the context? The word void is not used once on that doc

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ugh sorry, the last section was collapsed

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okay so all that sentence means is that if you want to cancel in real time you void

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if you don't we will void automatically after 24 hours (it's like the incomplete flow)

sharp fox Oct 7, 2021, 3:29 PM

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Cool. Thanks

#Pavan-subscription-flow