Shaina - Invoices | Stripe Developers | Page 1

simple path Oct 5, 2021, 9:07 PM

#

Hello! Can you provide more details? What do you mean by "affect anything else" exactly?

patent cradle Oct 5, 2021, 9:14 PM

#

I suppose I really mean the status of the subscription and invoice.

My expectation is that, if I turn all of the settings in "Manage invoices sent to customers" to "leave as-is" (i.e. leave the Subscription status as is if an invoice is past due by xx days, leave the invoice status as is if an invoice is past due by xxx days), Stripe will leave a finalized invoice in Open status indefinitely, and it will never mark the subscription as Unpaid or Canceled. Is that correct? And could you point me towards any documentation about this? (I can't seem to find it!)

simple path Oct 5, 2021, 9:16 PM

#

There are some other settings above that in the Manage failed payments for subscriptions section you should also review/change.

patent cradle Oct 5, 2021, 9:16 PM

#

If an invoice passes its due date, is it considered a "failed payment" then?

simple path Oct 5, 2021, 9:16 PM

#

Yes.

#

We have some documentation here about how Subscriptions work, including their lifecycle: https://stripe.com/docs/billing/subscriptions/overview

patent cradle Oct 5, 2021, 9:17 PM

#

ah ok, thank you. That helps

#

so I'm confused about the combination of these 2 settings. If I configure the "Manage invoices sent to customers" section to leave the invoice and subscription statuses as-is, but I configure rules under "Manage failed payments for subscriptions" to retry 3 times, then mark the subscription as unpaid, what will happen after the invoice is overdue?

simple path Oct 5, 2021, 9:22 PM

#

Do your settings look like this?

#

And this?

patent cradle Oct 5, 2021, 9:23 PM

#

yes exactly! ty

simple path Oct 5, 2021, 9:25 PM

#

Let me check something to make sure I'm telling you the right thing (I'm rusty with send_invoice behavior)...

patent cradle Oct 5, 2021, 9:27 PM

#

Thanks a bunch 👍

simple path Oct 5, 2021, 9:41 PM

#

Okay, glad I went to confirm! This is covered in our docs here specifically: https://stripe.com/docs/billing/subscriptions/overview#settings

The Manage failed payments for subscriptions section (second screenshot above) is for automatic payments only, so those settings don't apply to send_invoice Invoices.

The Manage invoices sent to customers section applies to send_invoice Invoices.

So, going back to your question, with the settings shown above for a send_invoice situation the Subscription's status would never be changed.

patent cradle Oct 5, 2021, 9:54 PM

#

excellent, thanks for digging into that!

#Shaina - Invoices