ablegreen - Connect Dashboard | Stripe Developers | Page 1

faint vessel Oct 5, 2021, 6:29 PM

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Hello! How long has it been since you created the account?

silent spoke Oct 5, 2021, 6:30 PM

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@faint vessel hi, about a half hour ago

faint vessel Oct 5, 2021, 6:30 PM

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Can you give me the request ID for the account creation? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

silent spoke Oct 5, 2021, 6:32 PM

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@faint vessel req_CMEY95lOXawUuT

faint vessel Oct 5, 2021, 6:34 PM

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Thanks, looking!

silent spoke Oct 5, 2021, 6:34 PM

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thank you!

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i'm sure it'll show up eventually, just wondering what the hold up is

faint vessel Oct 5, 2021, 6:36 PM

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That request is to create an Account Link, not an Account. Can you confirm this is the creation request for the account you're asking about that still isn't showing up in the Dashboard? https://dashboard.stripe.com/test/logs/req_XWggWMM0FCFeW4

silent spoke Oct 5, 2021, 6:36 PM

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going to https://dashboard.stripe.com/acct_1JhHziREd7NWKfEg/test/dashboard works fine but if it doesn't show up in the list i've learned i can't create a capital offer for it

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oh sorry let me check

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req_XWggWMM0FCFeW4

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try that one. sorry i gave you the wrong one

faint vessel Oct 5, 2021, 6:37 PM

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No worries, just wanted to confirm I'm looking at the right thing. 🙂

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Ah, yeah, I see what you mean. You can access it by searching for the account ID in the Dashboard, or using a direct link (https://dashboard.stripe.com/test/connect/accounts/acct_1JhHziREd7NWKfEg) but it's not in the Connected accounts list.

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Let me see if there's a known issue with that, hang on...

silent spoke Oct 5, 2021, 6:43 PM

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ultimately i just want to create a capital financing offer for it (which can only be done via the stripe capital dashboard and not the api) but i've noticed if it doesn't show up in the list, i cannot do so

faint vessel Oct 5, 2021, 6:49 PM

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I flagged internally. Let me investigate alternate ways to do the capital piece...

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If you click on the ••• button in the top left (next to "Copy ID") you should be able to create a Capital Financing offer from this page: https://dashboard.stripe.com/test/connect/accounts/acct_1JhHziREd7NWKfEg/activity

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You can replace the account ID in that link to access other accounts as a workaround until the Dashboard list delay is fixed.

silent spoke Oct 5, 2021, 6:53 PM

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@faint vessel yeah i tried that (clicking the ... button -> create financing offer on the connected account page) but the create offer modal still requires selecting which connected account to create the offer for, unfortunately

faint vessel Oct 5, 2021, 6:54 PM

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Oh... I see.

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Heck.

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Unfortunately I can't think of a workaround; you'll need to wait until we fix the delay issue on our end.

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I'm stepping away, but @limpid pelican is up to speed and can help you further.

silent spoke Oct 5, 2021, 7:09 PM

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@faint vessel @limpid pelican thank you

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@faint vessel @limpid pelican it's finally in the list

limpid pelican Oct 5, 2021, 7:11 PM

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yay!

silent spoke Oct 5, 2021, 7:11 PM

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i guess ya'll task servers were just busy :)

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