#Christie-invoice-email

1 messages · Page 1 of 1 (latest)

low pine
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@hot shell Hello! I'm sorry I don't really follow what that sentence could mean. Can I ask you to explain it a bit differently?

hot shell
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I'd like to invoice my customers on a regular basis based on usage. I know I can use a subscription for this. I want to send out an invoice every Monday, but then charge via ACH on tuesday. Can i use stripe to send an automated invoice with custom email (Hi Customer, Here is your invoice for the previous week...).

low pine
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@hot shell what is the reasoning to send on Monday and charge on Tuesday though? Why not just charge and email the invoice at the same time?

hot shell
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customer satisfaction - the subscription pricing is variable based on usage, so we want to allow room to raise concerns

low pine
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you can't really raise concerns though, if they had any you can't edit the invoice after the fact, and 24 hours is unlikely to be enough to handle changes/delays on your end. I've never seen anyone approach it this way before at least

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What you could do is switch to send_invoice as the type of invoice so we email them, you can set a due date and handle the automatic charge logic on your end in that case

hot shell
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that's perfect - even if it automatically collects after 1/2 days. What i'm curious about is how flexible the email template for the invoice is

low pine
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We don't offer much flexibility beyond branding (logo/color)

hot shell
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can we download the invoice via an api?

hot shell
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great - thank you!