#Braunson-checkout

1 messages ยท Page 1 of 1 (latest)

jagged ginkgo
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Hello! If you send over the Checkout Session/Charge ID I can take a closer look and confirm if it's expected

radiant knoll
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cs_test_a1MR6RgGS9sfRj2JLRt8inOQa9nPNe5AIhuHivZu14n6HELeDNDN02sUe9 for example.

jagged ginkgo
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Thanks! Give me a few minutes to take a look

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Do you also have an ID of a charge that does show a fee?

radiant knoll
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ch_3JgsSZCOn1yQl7Wa1iAkjQ7X does not show a fee when either retrieved via API or in the dashboard viewing the Payment Intent.

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Payment Intent is pi_3JgsSZCOn1yQl7Wa1oVyEa4a

jagged ginkgo
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Do you also have an example of a charge that DOES show a fee that isn't made through a Checkout Session?

radiant knoll
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Yep, Payment Intent pi_3JUdWGCOn1yQl7Wa0RYC4SQ5 > Charge ID ch_3JUdWGCOn1yQl7Wa0yjm7vfb

jagged ginkgo
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awesome, thank you!

radiant knoll
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Err wait a moment, that was made via a Checkout Session.

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Though it does have a fee.. weird.

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Here's one that wasn't via Checkout Session that has the fee ch_1Isx62COn1yQl7Wa1EIemDyW

jagged ginkgo
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Ahhh - I think I see the issue.... give me a few more minutes to confirm!

radiant knoll
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ok ๐Ÿ™‚

jagged ginkgo
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So I'd recommend writing into support for more details since we don't really deal with fees here, but my understanding is that the fee plan for that account was changed recently resulting in the behavior your seeing now

radiant knoll
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Ahh ok, that would make more sense. Thanks karbi! I appreciate your help and insight on this.

jagged ginkgo
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๐Ÿ‘ happy to help!