#annoyedafwithstripe-account

1 messages · Page 1 of 1 (latest)

winter bobcat
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I would recommend reaching out to our support on this. This chat is for development issues so we can't really provide account specific support there https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

night verge
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we've reached out here and they have not responded.

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is there another way to reach support that you are aware of?

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we are thinking of changing our payment processor altogether if we cannot get this resolved quickly

winter bobcat
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That's the best way I know to. They will get back to you as soon as they can and they usually do get back quickly though I know that doesn't help to hear if you already feel that they haven't.

night verge
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I really appreciate your help and responsiveness, Pompey.