#nachofranco14-subscription-end

1 messages · Page 1 of 1 (latest)

trim iris
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@kind ferry it depends a bit how you integrated. Subscriptions don't have an end date by default. So usually you do this via cancel_at which you can update/control or SubscriptionSchedules, do you know which one you are using?

kind ferry
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I created an Schedule but for today

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so the subscription is already created

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how could I solve it in that case?

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using the cancel_at of the subscription?

trim iris
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no, you can modify your subscription schedule in the Dashboard or in the API

kind ferry
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but it's not anymore a schedule

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it's already active

trim iris
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do you have a subscription id I can look at?

kind ferry
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tell me when you copied it so I can delete

trim iris
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you can delete it, I mostly know what's causing it, I'm just reproducing and it takes a while (it's all async)

kind ferry
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there's no problem with the subscription being active

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I'd like to adjust the end_date

trim iris
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sure but can you give me a subscription id

kind ferry
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sub_1Jfq6LBEDYDqpisucEih68ut

trim iris
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yeah you never configured an end date on that subscription when you created it, so there's no "end date" right now

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you have to update that subscription in the Dashboard

kind ferry
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well

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I did

trim iris
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I don't think so, that's not what I see on the subscription creation. You scheduled one phase and then said to just continue the subscription as normal

kind ferry
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hmmm

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weird

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I'm putting it as iterations, so only one phase with several iterations

trim iris
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here you have 240 iterations

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but you're also releasing the schedule, not canceling

kind ferry
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so?

trim iris
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so it'd continue anyway after 240

kind ferry
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why?

trim iris
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which is likely not what you want

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because that's the behaviour?

kind ferry
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ahh right

kind ferry
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and can I set the behavior when I create it?

trim iris
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but okay you do use code, not the Dashboard

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so you can update the Schedule's phase and change the number of iterations

kind ferry
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and can I change the behavior of subscriptions that I have created in the past??

trim iris
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yes the subscription you shared is still associated to that schedule in the API and you can update the schedule

kind ferry
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cool