#awhina - PAD
pale wyvern
sorry Canada’s Pre Authorised Debit
magic crown
That value will create the payment immediately in test mode, but we don't send emails in test mode.
pale wyvern
why have i received them previously then
magic crown
You received these emails in test mode?
pale wyvern
your documents say it’s possible
magic crown
Not live mode?
pale wyvern
yes test mode
magic crown
Yeah, that means that special value will skip the delay. It doesn't mean the email will be sent.
We don't send emails in test mode.
pale wyvern
“and receive the email”
brisk hazel
Lurk: we do, there are a lot of factors
magic crown
Ah, I stand corrected. I'll let @brisk hazel take over since they know more about this than I do!
brisk hazel
I don't know about that specific email, never heard of this feature before, I just know there are emails you can get in Test mode to debug async flows but you need some thing like having your account approved and email verified
@pale wyvern could you give a lot more specific details about when this worked before with a clear example I can look at/for?
pale wyvern
when first setting up this payment method in my application i was able to receive the emails in test mode. this was maybe 2-3 months ago so not sure if I can find anything of help
brisk hazel
Ah, that might have changed though the docs seem to imply this still works. I'd recommend contacting support for that, that shouldn't really block your debugging since you can skip micro-deposits easily right?
pale wyvern
yeah should be fine i just wanted to test the micro deposit path. no worries
brisk hazel
I'm testing in parallel, haven't tried this part of the flow before so I'll update you based on what I find!
@pale wyvern just to confirm: you're basically doing a one-time payment and during the flow for choosing the bank account you chose micro-deposits instead right?
pale wyvern
correct 🙂
brisk hazel
okay and where do you set the email? on the customer or in billing_details?
pale wyvern
on the customer
brisk hazel
@pale wyvern okay synced with the team internally since I had the same issue. The email is only sent if your Stripe account has been activated/approved already
there's a call out if you're logged into the Dashboard and it's not activated when you look at the docs, but not when you are logged out (like me) so they are going to improve this
but if you have a real/activated Stripe account you will get the email (I did!)
pale wyvern
I do have a real account but I am testing on a test account in stripe
brisk hazel
yeah so that's the difference and why it worked before
you need to activate that Stripe account too to get the email
pale wyvern
but it worked on this same account
we only test on our test account we don’t want to test on our production accounts
brisk hazel
gotcha, we likely switched to requiring an activated account (people abuse Test emails every time 😦 )
brisk hazel
is it?