donb-risk_score | Stripe Developers | Page 1

burnt frost Sep 30, 2021, 5:05 PM

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hello, so full disclosure, I'm not an expert on this part of the API but my read of the API ref is that either of those fields is not present or parsed into the risk_score property on the Charge object, presumably cause there was some error on the Radar evaluation on that Charge.

that is what I think it is, but let's start here, do you have a Charge ID that ran into this, I can look it up and get a better picutre

raw crescent Sep 30, 2021, 5:09 PM

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py_3JX9x4Bg9hxzNH6K1lQ2MCFC

burnt frost Sep 30, 2021, 5:18 PM

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ah gotcha thanks so here's what I understand, this was an ACH debit payment, my understanding is that this wouldn't have a risk_score field at all, and that is why risk_level is not_assessed

going off of the explanation in the docstring: https://stripe.com/docs/api/charges/object#charge_object-outcome-risk_level

Stripe API reference – The charge object

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

raw crescent Sep 30, 2021, 5:18 PM

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Ah ok, that makes sense. Thank you!

burnt frost Sep 30, 2021, 5:19 PM

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so you can first check if the Charge is a card Charge and has a risk_score field / property and then access it

raw crescent Sep 30, 2021, 5:19 PM

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So if the Charge is a card charge but it doesn't have a risk_score field. We'd consider that an error right?

burnt frost Sep 30, 2021, 5:24 PM

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you wouldn't consider the whole thing an error, just that the Radar Evaluation could have faced an error, the actual Charge might have succeeded or declined

raw crescent Sep 30, 2021, 5:30 PM

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Gotcha, in those cases is there a way for us to retry the radar evaluation, or check again to see if it's succeeded later?

keen nest Sep 30, 2021, 5:33 PM

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Let me check on that - I would assume there isn't, but I'm not sure

raw crescent Sep 30, 2021, 6:22 PM

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What'd you find?

keen nest Sep 30, 2021, 6:24 PM

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Sorry for the very very long wait - I don't see anything that says we retry and eventually change the radar evaluation after the initial charge. I assume you would need to actually retry the whole charge to get a new evaluation

raw crescent Sep 30, 2021, 6:29 PM

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Ok, we probably wouldn't want to do that since this is triggered off of the charge.succeeded webhook. It happens infrequently enough that we can do a manual investigation if/when it fails again and figure out the edge case

#donb-risk_score