rajm.paris-help | Stripe Developers | Page 1

pastel stream Sep 30, 2021, 1:40 PM

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Please elaborate. What do you need help with?

low raft Sep 30, 2021, 2:05 PM

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I want to call web hook when customer cancels subscription*
but it is not triggering the web hook
Event types
customer.subscription.updated
customer.subscription.deleted

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thanks

pastel stream Sep 30, 2021, 2:07 PM

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hey there, thanks

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please dont double post in the main channel

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Can you share the example subscription ID you cancelled?

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You should get customer.subscription.deleted yes

low raft Sep 30, 2021, 2:23 PM

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sub_1Jej23KiaAjXoL0lSmrdN374

low raft Sep 30, 2021, 2:28 PM

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pastel stream please dont double post in the main channel

k

pastel stream Sep 30, 2021, 2:34 PM

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This subscription is active, not cancelled

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so there wouldnt be a cancel event

low raft Sep 30, 2021, 2:44 PM

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ok. you want deleted subscription

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1 min

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sub_1Jej23KiaAjXoL0lSmrdN374

pastel stream Sep 30, 2021, 2:56 PM

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There was an event generated for this cancellation here: https://dashboard.stripe.com/test/events/evt_1JfQYLKiaAjXoL0lDevwev48

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But you don't have any account webhook endpoints configured to receive the events, only COnnect endpoints, which are for conencted account events

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https://stripe.com/docs/connect/webhooks#connect-webhooks

low raft Sep 30, 2021, 3:00 PM

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Endpoints receiving events from Connect applications

https://eion.io/stripe/subscription_cancel_webhook.php

pastel stream Sep 30, 2021, 3:02 PM

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Yes but this subscription is not from a connected account, its from your own account/customer

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so it goes to account endpoints only, not your connect endpoints

low raft Sep 30, 2021, 3:04 PM

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its main account

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so I want all the subscriptions to be logged into our DB

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is there any way? please to trigger that url from any customer

prime kestrel Sep 30, 2021, 3:23 PM

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catching up rajm, one sec

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did you understand what Synthridr was explaining to you?

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