Tassaduq-SubscriptionRefunds

[pallid blaze]

There is a dropdown option in the cancel modal (nevermind you said after)

[hoary nimbus]

👋 If you've already cancelled the Subscription, you would find the Invoice (https://stripe.com/docs/api/subscriptions/object#subscription_object-latest_invoice) that you want to refund from and then refund the Invoice's PaymentIntent (https://stripe.com/docs/api/refunds/create#create_refund-payment_intent).

[carmine edge]

I'm asking, Stripe does not automatically refund it or not?

[hoary nimbus]

A refund will only be issued if you tell us to create one.

[carmine edge]

i passed this in option when cancelling from node js lib

{ invoice_now: true, prorate: true }

[hoary nimbus]

That will only credit the amount into the Customer's balance (which can be used for future Invoices). You want the steps I mentioned above to actually Refund.

(and if the Customer has a balance from a previous proration like you mentioned, you want to adjust the Customer balance to get rid of that)

[carmine edge]

ok then i have to remove the credits as well after refunding the charge?

[hoary nimbus]

Correct. The credit on the Customer has no connection to an actual Refund.

[carmine edge]

but when i checked the customer balance from api

the balance the zero

[hoary nimbus]

Then you're good there. Nothing to clear out.

(to be clear: you don't need or want to prorate when you cancel)

[carmine edge]

the subscription was created on 24-Sept and cancelled today with options ({ invoice_now: true, prorate: true })

then why customer has no balance?

@hoary nimbus ??

[hoary nimbus]

What is the Customer id for that one?