凯旋 | Stripe Developers | Page 1

cloud depot Sep 29, 2021, 1:59 AM

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hello @heady crown ! At it's core, google pay is really just card payments, so it wouldn't help to switch to google pay.
Can you share maybe about 1 - 3 payment ids which were declined so that i can take a closer look? they'd look like pi_123 or ch_123

heady crown Sep 29, 2021, 2:06 AM

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my users fail a lot in one day

cloud depot Sep 29, 2021, 2:07 AM

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sorry, but can you paste the id here?

heady crown Sep 29, 2021, 2:07 AM

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id?

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card_1JesBAAhPvjSvtMddLJIlBmy

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here sir

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card_1JesDXAhPvjSvtMdVycCscke

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card_1JesECAhPvjSvtMdROe8jH1Y

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response

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cloud depot Sep 29, 2021, 2:16 AM

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alright, gimme a while to look closer

heady crown Sep 29, 2021, 2:17 AM

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okay sir

heady crown Sep 29, 2021, 2:38 AM

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@cloud depot hi guy

cloud depot Sep 29, 2021, 2:39 AM

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hello, still looking!

heady crown Sep 29, 2021, 2:39 AM

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okay sir

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i read stripe docs and i see CUSTOMER COUNTRY is global, it doesn't really help with failed and blocked ?

cloud depot Sep 29, 2021, 2:53 AM

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@heady crown in general, there are a number of different reasons why the transactions failed. But most common reason is because those transactions were were declined as high risk. Generally, having your customers provide their CVC and postal/ZIP code when checking out can significantly decrease the number of potential bank declines. Collecting your customer’s name and billing address can also help to prevent declines.

heady crown Sep 29, 2021, 2:55 AM

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Is there any way I can reduce my referrals being rejected?

cloud depot Sep 29, 2021, 2:57 AM

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you don't seem to be collecting the CVC and postal zip code for your user's card

heady crown Sep 29, 2021, 2:57 AM

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Also, will a payment fee of just $2 affect the rejection?

cloud depot Sep 29, 2021, 2:58 AM

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that's difficult to say, the risk evaluation depends on a number of factors, it's not based on only the amount

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providing more information on the Customer's card should help with reducing declines.

heady crown Sep 29, 2021, 3:00 AM

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cloud depot you don't seem to be collecting the CVC and postal zip code for your user's card

In addition, it is necessary to collect cvc or postal code

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Here is my payment screen and the information I require from the customer

cloud depot Sep 29, 2021, 3:03 AM

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it's not necessary and it's not a guarantee that it would 100% reduce decline, but it should help. If you collect the CVC and postal/ZIP code, and the customer's name and billing address, and don't see a reduction in declines i'd suggest writing in to Stripe Support, they may have more suggestions on how to reduce declines

heady crown Sep 29, 2021, 3:05 AM

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cloud depot it's not necessary and it's not a guarantee that it would 100% reduce decline, b...

Can you give me an email or direct contact?

cloud depot Sep 29, 2021, 3:05 AM

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https://support.stripe.com/contact

heady crown Sep 29, 2021, 3:09 AM

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okay thank you much

#凯旋