#MonkeyLoc-unfocused-3DS

1 messages · Page 1 of 1 (latest)

pseudo bison
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Hello, looking in to this. And this prevents you from entering the number?

warm sleet
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Yes, I can't enter the number at all

pseudo bison
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And in this case that is a full redirect to the banks's website right? Or are you using an iframe?

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Unfortunately I do not think Stripe controls that page either way so it may be worth reaching out to the bank itself

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And have you tested this out in multiple browsers and whatnot?

warm sleet
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We have tested on several browsers and web sites but the problem is still there

pseudo bison
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Yeah unfortunately I think this is a thing the bank will need to fix. We do not control their site, we just redirect you to it

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I would try reaching out to their support

warm sleet
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Thank you when you have answers I would be delighted to receive them