#sumit-PM

1 messages · Page 1 of 1 (latest)

silent folio
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hello @wide gust! Yes, sometimes it can take a while for the Dashboard to update. Can you share the Payment Method id so that i can take a look too? it'd be like pm_123

wide gust
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yes i can share the pm id

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pm_1J7Yp4IFPJOH56SN2ASoVBxD

silent folio
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@wide gust i don't see any delete/detach request for that payment method though

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do you have the specific request id?

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req_123

wide gust
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no don't have

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But the payment method isn't showing up with the get payment method api

silent folio
wide gust
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Oh but stripe.paymentMethods.list api isn't sending me back the list of payment method for that customer

silent folio
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are you retrieving from cus_Jl4z7q8OrtngWj?

wide gust
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payment method is deleted from dashboard now it is not visible

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cus_Jl4z7q8OrtngWj yes for this customer

silent folio
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ah okay, looks like it takes a while to show up on the Dashboard then

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it's significantly longer than what i expected though

wide gust
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Yeah

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In test mode it happens quick

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no it came back

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please don't close thread

silent folio
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to clarify, did you make the GET request very recently?

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like in the last half an hour or so?

wide gust
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Say 45 mins

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And right now also i am making

silent folio
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i'm seeing GET requests for cus_JXyabKaWyPrM9A

wide gust
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In logs only till 11:30 is there ?

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Ok so there is request for the customer at 12:9

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req_mUWu6HaYRaPQIx

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req_5ONrsK86nehFbv this request also

silent folio
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@wide gust that particular payment method is found on cus_Jl4z7q8OrtngWj

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or am i misunderstanding something?

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but you're retrieving the payment methods on cus_JXyabKaWyPrM9A

wide gust
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Yes i am retrieving cus_JXyabKaWyPrM9A

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Gah !!!!😩 really sorry